Welcome to Rooted. We are committed to protecting your personal data, ensuring transparency, and providing you with a safe and trusted experience when using our services and visiting our website (“Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, address, ID/passport number (for bookings if required).

• Travel Information: Pickup and drop-off locations, flight numbers, event details (wedding, corporate travel, tours).

• Payment Information: Billing details necessary for processing transactions (secured and processed via trusted third-party providers).

• Technical Information: IP address, browser type, pages visited, and device information collected automatically when you visit our Site.

• Communication Data: Any messages, inquiries, or feedback you send us.

2. How We Use Your Information

We use the information we collect to:

• Provide, manage, and improve our transportation services.

• Communicate with you regarding bookings, inquiries, and service updates.

• Process payments securely.

• Enhance and personalize your customer experience.

• Ensure security and prevent fraudulent activities.

• Comply with legal obligations.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties.
We may only share your data with:

• Trusted Service Providers: Payment processors, IT support, and communication platforms, under strict confidentiality agreements.

• Legal Authorities: Only if required to comply with applicable laws, regulations, legal processes, or governmental requests.

• Business Transfers: In case of a merger, sale, or transfer of assets, your personal information may be transferred accordingly, with prior notice.

4. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, destruction, or alteration. These measures include:

• SSL encryption on our Site.

• Restricted access to personal data by authorized personnel only.

• Secure payment gateways.

• Regular system monitoring and updates.

However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request correction of inaccurate or incomplete data.

• Request deletion of your personal data, subject to certain legal exceptions.

• Object to or restrict certain data processing activities.

• Withdraw consent where processing is based on consent.

To exercise any of your rights, please contact us at [your email address].

6. Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once no longer needed, your data will be securely deleted or anonymized.

7. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to enhance your browsing experience.
You can manage your cookie preferences through your browser settings.

For more detailed information, please see our [Cookie Policy] (link).

8. International Data Transfers

If you are accessing our services from outside Greece, please note that your information may be transferred to and maintained on servers located outside your country or jurisdiction.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal, operational, or business requirements.
We encourage you to review this page periodically for the latest information. Changes are effective when posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, your data, or your rights, please contact us at:

Rooted
📍 Athens, Greece
✉️ [email protected]
📞 +30 210 6026 085